Painted Fox Home is committed to finding and selling unique, high quality merchandise. We stand behind all of the products we have curated and believe they will both meet and exceed your expectations. We hope you love your selections, but if you are not completely satisfied, your return request must be received within 7 days of product delivery. Please contact our customer service department at [email protected] for Return Authorization and instructions.
Returns are refunded in the original payment form for the merchandise price, less return shipping and original shipping and handling.
Should your items arrive damaged, please submit photos to substantiate damage. Upon receipt, Painted Fox will review the claim for approval. Returns due to damage will be replaced. All claims must be submitted and received by Painted Fox within 7 days of product delivery. Copy of email return request and response must be included in return shipment.
If damage is done during shipment, all original packaging must be kept until you are notified otherwise.
If your item was shipped LTL, please contact [email protected] to arrange your return. Freight returns will be issued a refund less return shipping, original shipping and handling charges in addition to a 25% restocking fee from the original product price. Return requests will only be accepted within 7 days of the delivery. If your delivery is refused, original shipping, return shipping charges and a 25% restocking fee will incur.