Special Order Policies

–All Painted Fox Lighting is Special Order and will ship 4-8 weeks from date of order. If you need your lighting sooner, please contact us and we will do the best we can to get your light to you as soon as possible. Special Order lighting is subject to a 25% restocking fee if returned.  Return shipping is the responsibility of the customer.  Any remaining refund will be issued as merchandise credit.

–All Painted Fox Furniture is Special Order.  Special order furniture can take up to 12 weeks to ship. If you need your furniture sooner, please contact us and we will do the best we can to get your item shipped as soon as possible.  Furniture will ship via LTL Freight carrier and will be delivered curbside.  You will receive a phone call to arrange delivery. Special Order furniture is subject to a 25% restocking fee if refused at delivery.  Any remaining refund will be issued as merchandise credit.

–All Wood Signs, with the exception of Sugarboo, ordered from Painted Fox Home are custom made at the time of your purchase.  Please allow 4 weeks for production and delivery.  Special order signs are subject to a 25% restocking fee.  Any remaining refund will be issued as merchandise credit.

-All Copper Corners Art is considered Special Order and is subject to a 25% restocking fee.  Any remaining refund will be issued as merchandise credit.

–All Sugarboo merchandise ordered from Painted Fox Home special order.  Please allow 10 weeks for delivery.    

–All Special Order merchandise is subject to a 25% restocking fee.  Any remaining refund for Special Order merchandise will be given in the form of merchandise credit.

-All special order requested cancellations requested with 72 hours from the time of purchase will result in a refund.  All other cancellations will be subject to a 25% restock fee and the remaining amount will be issued as merchandise credit.

–Any product ‘Available on Backorder’ will be charged at the time of purchase.  These items are considered pre-pay, pre-order and may be cancelled any time prior to shipping